fs999 Terms and Conditions

fs999 is an online gaming platform that provides sports betting, live casino, slot games, and other entertainment gaming services for users in Bangladesh. This document serves as a legal agreement between fs999 and all its users.

Key Definitions

• "Platform" refers to the fs999 website, mobile version, and all associated services.
• "User" or "Member" refers to any person registered on the platform.
• "Account" refers to each member's personal gaming account.
• "Bet" refers to the act of placing money on any game or sports event.
• "Bonus" refers to any welcome bonus, cashback, or other promotional offer provided by fs999.

These terms and conditions may be updated at any time. Notice of any changes will be posted on the platform, and continued use of the platform after such changes constitutes acceptance of the updated terms.

Age and Eligibility Requirements

To open an account on fs999, you must meet the following conditions:

• You must be at least 21 years of age — this platform is for users aged 21 and above only.
• You must register voluntarily and with full awareness.
• You may not operate an account on behalf of a third party.
• Each person may open only one account; multiple accounts are prohibited.

Registration Information

All information provided at the time of registration must be truthful, accurate, and complete. fs999 reserves the right to cancel accounts and forfeit any deposited funds or bonuses if false information is provided.

You are solely responsible for the security of your account. Follow the guidelines below to stay safe:

• Keep your password strong and do not share it with anyone.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Always log out after logging in from a public device or network.
• Selling, transferring, or renting your account to anyone else is strictly prohibited.

fs999 will not be held responsible for any account loss caused by a third party, unless it is proven that the loss occurred due to a fault in our own platform.

Deposit Rules

To deposit funds into fs999, you can use bKash, Nagad, Rocket, and bank transfer. The minimum deposit amount for each method is ৳300.

• Deposited funds generally take a few minutes to be reflected in your account.
• Accurate information must be provided at the time of deposit; fs999 is not responsible for any delays caused by incorrect information.
• Depositing using a third-party payment account is prohibited — use only an account registered in your own name.

Withdrawal Rules

To withdraw funds from fs999, the minimum withdrawal amount is ৳500. Processing a withdrawal request may take between 30 minutes and 3 hours.

• The payment method used for withdrawal must be the same as the method used for deposit.
• Withdrawal processing may be delayed if identity verification has not been completed.
• fs999 reserves the right to temporarily suspend withdrawals in cases of unusual activity.

fs999 offers various bonus offers for new and regular members. All bonuses are subject to the general terms and conditions below.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. To use this bonus, a 20x wagering requirement must be met.

General Bonus Terms

• Bonuses may only be used for playing on the fs999 platform and cannot be withdrawn directly.
• If a withdrawal is made before the specified wagering requirement is met, the bonus will be forfeited.
• Each bonus has a specific validity period; any unused bonus will be automatically cancelled after it expires.
• If bonuses are claimed using multiple accounts or false information, all bonuses and associated accounts will be cancelled.
• fs999 reserves the right to modify, suspend, or cancel any bonus offer at any time.

VIP Program

The fs999 VIP program has four tiers — Bronze, Silver, Gold, and Platinum. You can advance to higher tiers through regular play and receive weekly cashback benefits:

• Bronze: up to 0.4% cashback per week
• Silver: up to 0.8% cashback per week
• Gold: up to 1.1% cashback per week
• Platinum: up to 1.5% cashback per week

fs999 is committed to ensuring a fair and transparent gaming environment for all members. The following activities are strictly prohibited and may result in account cancellation as well as legal action.

Prohibited Activities

• Opening or operating multiple accounts.
• Using software, bots, or automated methods to play games.
• Deliberately exploiting any technical flaw or vulnerability in the platform.
• Using the platform for money laundering or illegal financing.
• Placing bets on behalf of other members or colluding in games.
• Claiming bonuses or promotional benefits using false information.

fs999 believes that gaming is a form of entertainment — not a source of income. We encourage all members to play responsibly and provide support to help prevent gaming addiction.

• Play within your own budget and never bet with money your family needs.
• If you feel that gaming is having a negative impact on your daily life or relationships, take a break.
• Contact our support team to set up self-exclusion or deposit limits.

For detailed responsible gaming guidelines, visit our Responsible Gaming page.

All content on the fs999 platform — logos, designs, software, text, graphics, and other materials — is the intellectual property of fs999. Reproducing, distributing, or using any of these for commercial purposes without prior written permission is strictly prohibited.

Content from third-party game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) is protected under their respective intellectual property rights.

fs999 makes every effort to operate a safe and reliable platform. However, fs999 cannot be held liable in the following situations:

• If a game is disrupted due to an internet connection failure.
• If a deposit or withdrawal is delayed due to an issue with a third-party payment provider's service.
• If loss occurs due to a problem with the user's own device or network.
• If the service is unavailable due to an unexpected technical error or scheduled server maintenance.

In any situation, fs999's maximum liability will be limited to the actual funds in the relevant user's account.

Account Closure at the User's Request

You may close your account at any time through our support team. You will be given the opportunity to withdraw any remaining funds before the account is closed, provided there are no pending wagering requirements.

Account Termination by fs999

fs999 may suspend or permanently terminate an account for any of the following reasons:

• Violation of these terms and conditions.
• Providing a false identity or information.
• Suspicion of fraud or money laundering.
• Evidence of bonus abuse or operation of multiple accounts.

Protecting your personal information is very important to us. fs999 uses SSL encryption and modern security technology to keep your data safe. We never sell your personal information to third parties.

To learn more about how we collect, use, and protect your data, please read our Privacy Policy.

For any complaint or dispute, please contact our support team first. Our team is available 24/7 to assist you in Bengali via live chat.

• Live Chat: Always available (24 hours, 7 days a week)
• Email: [email protected]

You must contact us within 30 (thirty) days from the date a dispute is raised. Claims submitted after this deadline may not be accepted.

fs999 reserves the right to partially or fully update these terms and conditions at any time as needed. Any changes will be clearly announced on the platform. For significant changes, a notification may be sent to the registered email address.

Continued use of the platform after any changes will be considered as automatic acceptance of the updated terms. If you do not agree to the new terms, please request that your account be closed.